At Pierco, we are committed to shipping your beekeeping supplies quickly, efficiently, and at the best possible rates. Please review our shipping policies before placing your order.

Order Processing & Shipping Times

• Most in-stock orders are processed and shipped within 1-2 business days.
• If an item is out of stock, we will contact you with an estimated wait time.
• For same-day shipping, please call (800) 233-2662 before 12:00 PM PST. A rush fee may apply.

Important Notice:

UPS & FedEx have suspended guarantees on Express/Overnight shipments. Delivery times for expedited shipping are estimates and not guaranteed.

 

Freight & Oversized Shipments

Due to weight and size restrictions, certain oversized items must ship via freight instead of standard carriers like FedEx or UPS.

Freight Shipping Cost Estimates

• At checkout, a placeholder fee of $350 per pallet is applied.
• Actual shipping costs range between $100 - $650 per pallet, depending on destination and delivery conditions.
• For a more accurate quote before purchasing, please email info@pierco.com with:
  • Ship-to address
  • Phone number
  • Delivery location type (Home, Farm, or Commercial Facility)
  • Liftgate required? (Yes/No – Do you have a forklift to unload?)
  • Delivery appointment required? (Yes/No)

We will respond with a custom shipping quote based on your details.

Shipping Carriers & Tracking

Pierco ships via FedEx, UPS, and USPS. You will receive a tracking number via email once your order ships.

Shipping Charges & Additional Fees

• Freight charges are paid by the customer unless otherwise stated.
• Expedited shipping (Next Day, 2-Day, 3-Day) is available at additional cost.

Lost, Damaged, or Missing Packages

• If your package arrives damaged, contact us within 24 hours with photos of the box and contents.
• If tracking shows "delivered," but you have not received it, check with neighbors or your local carrier before contacting us.
• Pierco is not responsible for stolen packages. Consider shipping to a secure location if theft is a concern.

International Shipping

• We ship internationally, but customers are responsible for all customs duties, taxes, and import fees.
• All export orders must be prepaid in U.S. dollars. For International Orders We accept wire transfers only.
• The customer is responsible for compliance with customs regulations and any costs related to product rejection by an importing country.

Changes & Cancellations

• Orders cannot be changed once processed.
• If you need to cancel an order, contact us immediately at (800) 233-2662. Once an order has shipped, it cannot be canceled.

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For any shipping-related questions, email info@pierco.com or call (800) 233-2662.